Privacy policy

Introduction

LickWell ("we," "us," or "our") operates getlickwell.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or make a purchase.

Information We Collect

When you visit or purchase from LickWell, we may collect:

  • Order information: your name, billing address, shipping address, email address, and phone number
  • Payment information: credit card details are processed securely by Shopify Payments and are never stored on our servers
  • Device information: IP address, browser type, time zone, and cookies to help us improve your experience
  • Browsing behavior: pages visited, products viewed, and how you interact with our store

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve and optimize our store
  • Send promotional emails (only if you opt in)

Sharing Your Information

We do not sell your personal information. We share it only with trusted third parties necessary to operate our store:

  • Shopify: our e-commerce platform that processes payments and manages our store
  • AutoDS: our fulfillment partner that ships your order
  • Payment processors: Shopify Payments and PayPal for secure payment handling

Cookies

We use cookies to remember your cart, understand how you browse our store, and improve your shopping experience. You can disable cookies in your browser settings, though some store features may not work properly without them.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at Getlickwell.com.

Data Retention

We retain order and customer information for a minimum of 5 years for tax and legal purposes. You may request deletion of your account data at any time by contacting us.

Children's Privacy

Our store is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions, contact us at yaelo2315@gmail.com.